bjiliv's Privacy Policy

Welcome to bjiliv. bjiliv is a trusted online entertainment platform in Bangladesh. We are highly careful and responsible in storing and managing the personal information you provide while using our services.

This Privacy Policy ("Policy") applies to the bjiliv website (bjiliv.cam) and all its associated services. Please read this policy carefully, as it serves as an important agreement between us and you regarding information management. By using our services, you will be considered to have agreed to the terms of this Privacy Policy.

1 What Information We Collect

We may collect the following types of information during registration and use of the bjiliv platform:

1.1 Information You Provide Directly

When you create an account or log in to bjiliv, the following information is collected from you:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may become members)
• Valid email address
• Mobile number
• Payment method details for deposits and withdrawals (such as bKash, Nagad, Rocket, Upay or relevant bank account details)
• National ID card or passport details for identity verification (if required)

1.2 Automatically Collected Information

When you use the bjiliv website, the following technical information may be collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Site usage patterns (which pages were visited, how long you stayed, etc.)
• Login time and date
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

Records of all transactions related to deposits, withdrawals, and bonus use are securely stored in our system. This includes the transaction amount, method, and time.

2 Purpose of Using Information

bjiliv uses your personal information for the following legitimate purposes:

2.1 Account Management and Service Delivery

• To create and manage your bjiliv account
• To process deposit and withdrawal requests
• To manage bonuses, rewards, and promotional offers
• To provide VIP program and loyalty rewards

2.2 Identity Verification and Security

• To verify your identity and prevent fraud
• To verify account age (21+ confirmation)
• To ensure cybersecurity and prevent unauthorized access
• To comply with anti-money laundering (AML) regulations

2.3 Customer Service Improvement

• To provide support through 24/7 live chat
• To resolve technical issues
• To personalize services according to your preferences

2.4 Fulfilling Legal Obligations

We may have a legal obligation to retain and disclose certain information in order to comply with applicable laws and regulations.

3 Information Sharing and Third Parties

bjiliv does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Payment Processors

Necessary information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. These service providers are governed by their own privacy policies.

3.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt may use the minimum information necessary to operate their games. This information is linked solely to the game service and is not used for commercial purposes.

3.3 Legal Authorities

Information may be disclosed if required by court order, a lawful request from a law enforcement agency, or applicable law.

3.4 Technology Service Providers

Only the necessary information is shared when working with trusted technology partners for site operation, hosting, and security. Confidentiality agreements are maintained with these partners.

4 Data Security Measures

bjiliv adopts industry-standard security measures to protect your personal information:

4.1 Encryption Technology

Our website uses SSL (Secure Socket Layer) encryption technology, which keeps all data transmission between your browser and our servers secure. Payment information is protected by the highest standard of encryption.

4.2 Access Control

Only authorized personnel can access your personal information. Each staff member is required to follow strict confidentiality rules.

4.3 Regular Security Audits

Our systems undergo regular security testing. Any security vulnerability identified is resolved immediately.

4.4 Password Protection

Your account password is stored in an encrypted state. No bjiliv staff member can know or will ask for your password.

5 Cookie Policy

Cookies and similar technologies are used on the bjiliv website. Cookies are small text files stored in your browser.

5.1 Use of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security
• Functional Cookies: Used to remember your language preferences and settings
• Analytical Cookies: Help improve services by analyzing site usage

5.2 Cookie Control

You can disable cookies by going into your browser settings. However, disabling cookies may limit some functionality of the site and may cause issues with login sessions.

6 Data Retention Period

How long bjiliv retains your personal information depends on the type and purpose of the information:

• Active account information: Retained for as long as the account is active
• Transaction records: Retained for the period specified by legal obligations
• Closed account information: Retained for the period specified under applicable law
• Cookie data: Up to a maximum of 1 year depending on the type of cookie

Once the retention period ends or there is no legal obligation, information is securely deleted or anonymized.

7 Your Rights

As a bjiliv member, you have certain important rights regarding your personal information:

7.1 Right to Access Information

You may request to view what information we hold about you. You can obtain this information by contacting our support team.

7.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. bjiliv will make the correction as quickly as possible.

7.3 Right to Delete Information

In certain circumstances you may request the deletion of your personal information. However, if there are legal obligations, it may not be possible to delete all information.

7.4 Right to Opt Out of Marketing Communications

You may request to opt out of promotional communications at any time. Please contact our support team for this.

To exercise any of the above rights, please contact us via our 24/7 live chat or email.

8 Protection of Minors

bjiliv strictly does not provide services to anyone under the age of 21. Our platform is for those aged 21 or above only. Age is verified at the time of registration and identity documents may be requested in cases of doubt.

If it comes to our attention that a minor has created an account, that account will be closed immediately and the related information will be securely deleted.

9 International Data Transfers

bjiliv uses servers and services worldwide. Your information may be stored or processed on servers located outside Bangladesh. For data transfers, we ensure they take place through appropriate security measures and in compliance with applicable data protection standards.

10 Third-Party Links and Services

Third-party game software or payment gateways may be integrated into the bjiliv website. These third parties have their own privacy policies which are governed by them. bjiliv is not responsible for the privacy practices of third parties. We recommend that you review the privacy policy of the relevant third party.

11 Changes to This Policy

bjiliv may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a notice on the platform.

If you continue using the service after changes are made, you will be considered to have agreed to the updated policy. Please check this page regularly.

The "Last Updated" date at the top of this policy will show when the most recent change was made.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We give the highest priority to any privacy-related request and try to respond as quickly as possible.